No staff training theater
Your coordinators keep doing chairside and checkout. Aria takes volume. Handoffs arrive with a transcript and a reason.
How it works
How med spa Voice AI goes live in weeks.
Aria is not a signup-and-go SaaS skin. She is engineered per spa — which is why she survives past the demo. Marketing sites, if you want them, run in parallel so the phone that starts ringing has somewhere to land.
Week 101
Discovery
One 30-minute call. We map services, providers, hours, deposit policy, after-hours posture, and how you talk to clients. That becomes Aria’s brain. It is the only time we need from you to start.
Week 202
Configuration
Voice from the library or a clone of yours. Intake scripts per treatment. Provider templates. Fee and membership math. Write path into Boulevard, Zenoti, or whatever you run. Your team reviews every draft.
Week 303
Staged rollout
Typically after-hours first, or a single line, while you watch transcripts. Adjustments happen daily. Nothing goes fully live until you sign off on the recordings.
Week 4+04
Full production
Aria takes the inbound you assigned her — overflow or front line. The dashboard is where you live: every call, booking, deposit, escalation. Velzyx engineering stays on the deployment for as long as it runs.
No rip-and-replace
The PMS stays. The merchant processor stays. We write to the layer you already trained the team on.
Marketing in the same motion
If you want the site and SEO too, we do not hand you a second vendor. One engagement.
Thirty minutes. That’s the ask.
We respond within 24 hours. You leave with an honest scope — including if we should not build it.