01
Grow the book
Custom site, local SEO, ads, and the map pack — built for injectables, laser, body, and IV. Consults, not clicks.
AI receptionist for medical spas · Velzyx · Newport Beach, California
Grow the book.Keep every consult.
Aria is a 24/7 AI receptionist for medical spas. She answers the practice line, books consultations, applies your deposit and routing rules, and writes the hold into the calendar or PMS the floor already opens — plus the website and SEO that make the phone ring. Engineers monitor the desk. One team.
HIPAA / BAA. Writes onto your calendar or PMS — the system you already run, or Google Calendar if you don’t have one yet.
Two products · tap a tab
Incoming · 10:16pmOn the call
Mobile · 949
“Botox this weekend — and a membership?”
Saturday 11:00 with Maya. $150 hold. Membership flagged. Written onto your calendar.
Live line
Incoming · 949
“Botox this weekend?”
Maya · Saturday
11:00
Botox consult · $150 hold
Written onto your calendar
01
How do we partner with a medical spa?
Grow it. Open it. Recoup what the desk leaks. Then keep the system tuned — proprietary AI, watched by our team, not a login you babysit.
02
Open the suite
Domain, site, Google, ads, phone, Aria — live before the ribbon. You look established on day one.
03
Recoup leaked revenue
Nights, lunch, three lines, the 12-week tox list. Aria books the consult you already paid ads for.
04
Stay the highest-performing
Proprietary Voice AI, watched by our engineers — menu, providers, deposits, and campaigns tuned to your volume.
02
Voice AI and marketing — two products, one revenue loop.
Marketing creates the consult. Aria captures it. Tap either tab. Voice AI and marketing can be deployed together or separately.
- Answers in your spa’s name — nights and Sunday included
- Books injectables, laser, body, IV, memberships
- Holds the deposit on the call
- Writes onto your calendar or PMS
- Hands off unhappy-result calls with the transcript
- Walk through Voice AI
Incoming · 10:16pmOn the call
Mobile · 949
“Botox this weekend — and a membership?”
Saturday 11:00 with Maya. $150 hold. Membership flagged. Written onto your calendar.
03
How do they work together?
Search, site, call, hold, review, recall. An agency ranks you. A hire covers the day. We run the loop that turns both into booked revenue. Tap a step.
Marketing · live search
The consult starts on Google. We build for that query.
botox near me
Map pack
Your suite · 4.9 · Open · Call
Botox in Newport Beach | Your Med Spa
yoursuite.com/botox
Consult $150, applied to treatment. Book tonight — Aria answers.
Ranking is wasted if voicemail answers. Aria is already on Call.
04
What does Voice AI recoup?
The 10pm injectables call. The membership they would have walked from. The week-13 tox list nobody works. Tap the calendar and the plan — then see what the first month looks like on the desk.
Incoming · 10:16pmOn the call
Mobile · 949
“Botox this weekend — and a membership?”
Saturday 11:00 with Maya. $150 hold. Membership flagged. Written onto your calendar.
Calendar
Maya’s column this week
M
T
W
T
F
S
S
12
13
14
15
16
17
18
Sat 11:00 · $150 hold · on your calendar
Membership
Walk-in vs member math
- Monthly credit on the ledger
- Member tox pricing on Maya’s column
- Flagged on the Saturday 11:00 hold
- Failed card? Aria calls two weeks out
Illustrative first-30-days dashboard
Coverage. Booked consults. Deposits held.
Sample operating data shown for demonstration. Not customer results or Aria company totals.
7d · 30d · 90d
Calls Aria took
87
avg 1m 52s
Consults booked
28
24 confirmed
After hours
31
When the suite was closed
Weekends
8
Saturday and Sunday
Deposits held
22
On the call
Handed to your team
0
Nothing needed a human
Members and tox overdue
224
Twelve-to-sixteen week curve · series credits expiring
Call the list
Last reactivation
- Reached
- 89
- Booked
- 41
- Returned
- $48,200
05
What does marketing actually build?
A site that looks like the rooms. Pages that rank for Botox, laser, body, IV. Ads that ring a live voice. We design from research. You stay in treatment.
Marketing · live search
The consult starts on Google. We build for that query.
botox near me
Map pack
Your suite · 4.9 · Open · Call
Botox in Newport Beach | Your Med Spa
yoursuite.com/botox
Consult $150, applied to treatment. Book tonight — Aria answers.
Ranking is wasted if voicemail answers. Aria is already on Call.
Direction from research — not a kit you design
yourspa.com
The lookbook.
Your spa
Botox
Hold a time
Lip filler
Hold a time
Cryotherapy
Hold a time
Laser
Hold a time
Studio plates
Botox · filler · cryo
01 Botox
02 Lip filler
03 Cryotherapy
04 Laser
A live preview of directions we researched. You react. We design and hand-code — your name, your rooms, your calendar.
How we designWebsites
Custom-coded sites. Treatment pages, galleries, membership funnels. Chat on the site is Aria’s booking engine — the same widget in the corner of this page — not a form that emails Tuesday.
SEO
Botox in your city. Laser. Body. IV. Weight loss. Architecture first, then pages that rank and book the consult.
Ads
Google and Meta with call tracking. Spend that hits a live voice — not voicemail.
Google + reviews
Business Profile, photo cadence, review requests after every visit. The map pack is where new clients decide.
Already open or still choosing a domain
Same partner. Live before the ribbon — or on the line you already have.
Domain, site, Google, ads, phone, Aria. You look like an established practice without adding another days-only front-desk hire.
- 01A site that looks like your rooms
- 02The map pack, with reviews in motion
- 03Campaigns that ring a live voice
- 04Aria as the desk — day one or after hours first
- 05Your calendar or PMS, from the first consult
06
Hear Aria. Ask about the membership.
Live demo
Talk to Aria.
Sample front desk. Book a consult, ask about deposits, or pick a time. Holds stay in this demo book.
- “Do you have Botox this weekend?”
- “Does Botox hurt?”
- “Do you have anything tomorrow?”
Tap Talk, then speak
Brain · waiting for first reply
Live demo
Tap Talk, then speak
Aria
Hi, this is Aria. I can book a consult, take a deposit, or answer a treatment question. What can I help you with?
How does this compare?
A hire covers the day. An agency ranks you. Neither answers at 9pm, and neither is both products on one monitored team.
After hours & weekends
- Aria + Velzyx
- Books the consult
- Another hire
- Off the clock
- Marketing agency
- Doesn’t pick up
Writes onto your calendar / PMS
- Aria + Velzyx
- Live, where the desk looks
- Another hire
- If they’re trained
- Marketing agency
- No
No PMS / EMR / CRM yet
- Aria + Velzyx
- Google, Microsoft, or yours
- Another hire
- Whatever they remember
- Marketing agency
- No
Deposit on the call
- Aria + Velzyx
- Your policy, enforced
- Another hire
- Inconsistent
- Marketing agency
- No
Website + SEO + ads
- Aria + Velzyx
- Same engineering team
- Another hire
- No
- Marketing agency
- Yes — no capture
Annual cost shape
- Aria + Velzyx
- Scoped on a walkthrough
- Another hire
- Days-only wage + load
- Marketing agency
- Retainer + wasted media
| Aria + Velzyx | Another hire | Marketing agency | |
|---|---|---|---|
| After hours & weekends | Books the consult | Off the clock | Doesn’t pick up |
| Writes onto your calendar / PMS | Live, where the desk looks | If they’re trained | No |
| No PMS / EMR / CRM yet | Google, Microsoft, or yours | Whatever they remember | No |
| Deposit on the call | Your policy, enforced | Inconsistent | No |
| Website + SEO + ads | Same engineering team | No | Yes — no capture |
| Annual cost shape | Scoped on a walkthrough | Days-only wage + load | Retainer + wasted media |
Where does she write?
Onto the calendar or PMS your team already opens. Google Calendar or Microsoft Calendar if you don’t have a practice system yet. Named platforms live on the integrations page.
Your med spa PMSPractice managementAesthetic RecordPatientNowNextechMangomintGoogle CalendarMicrosoft Calendar
What owners ask.
What is an AI receptionist for a med spa?
A Voice AI that answers the practice line, qualifies the consult, books into your calendar or PMS, and can take a deposit — nights and weekends included. Aria is built for injectables, laser, body, and IV, not a generic hotline.
Will callers know it is AI?
If asked, Aria identifies itself and continues the conversation rather than sending the caller to voicemail.
Is the chat in the corner what my patients would see?
Yes. That widget is a booking engine — proprietary Aria, not a contact form. On this site it books a walkthrough onto the Velzyx engineer calendar and we reach out. On your spa site it is the same engine: your name, your menu, your calendar. The microphone on this page is Voice AI — the phone. Two capture products, one stack.
Do I have to design the website?
No. We research your brand, your rooms, your competitors, and the sites already converting on injectables and IV. You react to a direction so we don’t miss the suite. We design the system and hand-code it — not a theme, not a homework kit.
Does this work with your med spa PMS or Aesthetic Record?
Yes — plus PatientNow, Nextech, Mangomint, and most med-spa PMS / EMR / CRM platforms. No practice system yet? We book Google Calendar, Microsoft Calendar, or a calendar of your choice. We confirm the write path in scoping so the hold lands where your team actually looks.
Can Aria book injectables, laser, body, and IV?
Yes. Each treatment has its own intake, pre-qual, and provider routing. A tox consult and a body consult are different columns and time blocks.
Is this HIPAA?
Deployed under a BAA. Medical intake is treated as clinical data, not marketing copy. Walkthrough is part of scoping.
Do you only do Voice AI?
No. Voice AI is the product that captures the call. Marketing is how the call happens. Voice AI and marketing can be deployed together or separately.
Is this set-and-forget software?
No. Aria is proprietary Voice AI our engineers monitor against your menu, providers, and volume. Marketing is run the same way — campaigns and the site stay tuned. You get a partner, not a login.
How much does an AI receptionist for a med spa cost?
We price on a walkthrough against your volume, menu, and whether you need Voice AI, marketing, or the opening stack. There is no public rate card. The comparison is a days-only hire (BLS OEWS May 2025 median receptionist wage $38,010, or $18.27/hour, before load) plus ads that currently hit voicemail — not a gadget subscription.
Can Aria replace a med spa answering service?
A basic answering service takes a message. Some virtual receptionists advertise calendar booking (Google Calendar, Calendly, a booking link). Aria is Voice AI: qualify, route by license type, enforce your deposit policy, and write the hold into the book the floor already opens. Keep a human for walk-ins and unhappy-result calls. Grade last Wednesday’s book — not the vendor category.
We're opening a new med spa.
Domain, site, Google, SEO, ads, phone, Voice AI — live before the ribbon. That is a core engagement. You do not need an in-house marketer or a night receptionist to look like a serious suite on day one.
How is this cheaper than another hire?
A receptionist covers the day and turns over. BLS OEWS May 2025 median pay for the occupation is $38,010 ($18.27/hour) before benefits and spa-market load. Aria covers nights, weekends, overflow, deposits, and recall — and the same team builds the marketing that creates the call. We price it on a walkthrough against your volume, not a public rate card.
What will Aria not do?
No diagnosis. No clinical advice. No policy exceptions. Unhappy-result calls go to your team with the transcript.
Journal
Operations · 9 min
Lunch-Hour Med Spa Consults: Capture Midday Intent While Rooms Still Run
Lunch-hour med spa consults die when injectors are in rooms and the desk is mid-check-in or on break. Capture means a named hold—not a midday callback pile.
Revenue · 8 min
Same-Day Med Spa Consults Belong on the Book While Rooms Are Running
Same-day med spa consults die when rooms are full and the desk is mid-check-in. Capture means a named hold on the book you already run — not a callback pile.
Security · 10 min
What a HIPAA BAA has to cover before a med spa Voice AI goes live
A buying list for spa owners: signed BAA before live traffic, no foundation-model training on identifiable calls, encryption, transcript access, and a human path for clinical.
Compare · 13 min
Med spa answering service vs AI receptionist: grade the book, not the voice
Basic answering services take a message. Some virtual receptionists advertise calendar booking. An AI receptionist still has to leave a hold on the book you already run. How operators should compare them.
Your next consult is calling. Don’t give it to the spa down the street.
Thirty minutes with an engineer specialist. We map missed calls, what marketing should create, and how Aria recoups the rest.